Refund Giveaway Policy
COCOBEAUTY GIVEAWAY TERMS & CONDITIONS
1. PROMOTION OVERVIEW
The CocoBeauty Refund Giveaway (“Giveaway”) is organized by CocoBeauty (“Company,” “we,” “us,” or “our”). Eligible customers who make a purchase during the Giveaway Period have the chance to receive a refund for their order, as detailed below.
2. ELIGIBILITY
- The Giveaway is open to legal residents of the United States, excluding Florida, New York, Rhode Island, and any other states where restricted or prohibited by law.
- Participants must be at least 18 years old at the time of entry.
- Employees of CocoBeauty, its affiliates, subsidiaries, advertising and promotion agencies, and their immediate family members (spouses, parents, children, siblings) are not eligible to participate.
3. GIVEAWAY PERIOD
- The Giveaway begins on March 20, 2025, at 12:00 AM (ET) and ends on April 1, 2025, at 11:59 PM (ET) (the “Giveaway Period”).
- Orders placed outside this period will not be eligible for the Giveaway.
4. HOW TO PARTICIPATE
- Customers automatically enter the Giveaway by making a purchase on www.cocobeauty.com during the Giveaway Period.
- No additional steps or forms are required for entry.
5. WINNER SELECTION & REFUND PROCESS
- Winners will be selected randomly from all eligible orders and mail-in entries.
- The total refund amount awarded across all winners will not exceed $4,000.
- Winners will be notified via email within 5 days after the Giveaway ends (by April 6, 2025).
- Refunds will be processed within 10 business days after the winners are announced.
6. REFUND CONDITIONS
- Only the order total (excluding shipping fees and taxes) will be refunded.
- Refunds will be issued to the original payment method only—no exceptions.
- If a winner requests a return of their order before the refund is processed, they will forfeit their Giveaway eligibility.
- If a winner used a discount code or gift card, the refund will apply only to the amount actually paid, not the full item price.
7. GENERAL TERMS
- This Giveaway is void where prohibited by law.
- CocoBeauty reserves the right to modify, suspend, or terminate the Giveaway at any time without prior notice.
- Any attempt to manipulate, cheat, or abuse the Giveaway will result in immediate disqualification.
- By participating, entrants agree that CocoBeauty’s decisions regarding the Giveaway are final and not subject to dispute.
8. STATE EXCLUSIONS
- This Giveaway is not available to residents of Florida, New York, Rhode Island, or any other states where restricted or prohibited.
- By entering, participants confirm they are not residents of these restricted states and that they comply with their local laws regarding sweepstakes and promotions.
9. PRIVACY POLICY
- By entering the Giveaway, participants agree to the collection and use of their personal information in accordance with CocoBeauty’s Privacy Policy (www.cocobeauty.com/policies/privacy-policy).
- Personal data will be used only for the administration of the Giveaway and will not be shared with third parties.
10. LIMITATION OF LIABILITY
- CocoBeauty is not responsible for lost, late, misdirected, or incomplete entries.
- Participants agree to release and hold harmless CocoBeauty and its affiliates from any claims, damages, or liabilities arising from participation in the Giveaway.
11. CONTACT INFORMATION
For any questions regarding this Giveaway, please contact us at info@cocobeauty.com.
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